FAQ

Yes. Our minimums are:

• 25 units for screen printing
• 16 units for embroidery
• 12 units for hot transfer.
• For promotional items, it all depends on the product.

Our deadlines are:

• 10 to 15 business days for screen printing and heat transfer
• 20 to 25 for embroidery
• 2 and 5 weeks for promotional items.

*Rush orders can be produced more quickly for an additional charge.

We offer a wide range of garments, which you can browse through in our online catalog. If you can’t find what you’re looking for, let us know and we’ll be able to search our suppliers. We also print promotional items!

Your order is confirmed once the quote is approved and payment has been made.

We then prepare your files for printing and produce a visual proof showing you all the details of your order (mockups, size and quantity distribution, printing colors, etc.).

This visual will be sent to you by e-mail and you must return your approval by e-mail in order to begin production.

We work with companies, organizations and groups as well as individuals. As long as the minimum order is respected, anyone can place an order with us!

We offer a wide range of garments, which you can browse through in our online catalog. If you can’t find what you’re looking for, let us know and we’ll be able to search our suppliers. We also print promotional items!

Yes, you can combine different types of garments to reach the minimum quantity required.

Yes, you can choose different garment colors without affecting the price of your order. However, if the print needs to be changed due to the color of the garment, additional charges may apply.

Certainly, we have many suppliers offering these options! Use the “Ecoresponsible” button on our catalog page to see the choices available to you.

Yes, however, there is an administration fee for each garment supplied. You must also send us as much information as possible about the item so that we can determine if we can decorate it.

• We cannot print on seams or lined fabrics.
• We only accept cotton or polyester garments.
• If items are used, they must be machine-washed before being brought to our workshop.

Please note that we cannot guarantee the durability of the print and are not responsible for any damage during production.

No compensation is possible for clothing supplied by you.

You can come and consult our products and color charts without an appointment at our workshop located at:

2401 Avenue du Mont-Royal Est
Montréal, QC H2H 1L2

We are open Monday to Friday, 9am to 5pm.

The minimum order quantity for screen printing is 25 units with the same decoration. You can choose several different items to decorate as long as the decoration is the same.

It takes between 10 and 15 business days to complete a silkscreen project.

An expedited printing option is available at a cost of 20% of the invoice before taxes.

The maximum dimension for screen printing is 12” wide by 14” high, which may vary depending on the product to be decorated.

We cannot print on seams, nor can we print on the outside of a piece. There must be a safety margin of 0.5” – 1” between the print and any edges or seams.

We use many specialized inks for every type of project! We have options for “Puff” embossing, reflective, fluorescent and more.

Please refer to our screen printing web page for more details.

We can screen print up to a maximum of 6 colors.

We use the Pantone Coated color chart for our screen-printing color mixes.

Set-up costs for screen printing are :

• Film (negative) : 15$/color
  (you don’t pay for film in the future if you reprint exactly the same design)
• Frame (screen) : 15$/color
• Pantone color (Pantone match) : 25$/color

This fee is usually applied once to your order, regardless of the number of pieces to be printed, and is required to start the printing process.

The price of screen printing depends mainly on the number of colors in your design. The size of the print has no impact on the price.

We always advise our customers to reduce the number of printing colors in order to lower the cost of a screen printing project.

Certain surcharges may apply depending on the situation. For example:

• A dark fabric print will require an underbase to render the colors.
• Printing on polyester material requires the use of a specialized ink, which is slightly more expensive.
• An unconventional printing location (sleeve, pocket or other specific placement) will require additional handling in order to print.

Screen printing is one of the most durable methods of textile printing. The plastisol inks used are resistant to washing and wear, ensuring a long life for your prints.

The minimum order quantity for embroidery is 16 units with the same decoration. You can choose several different items to decorate as long as the decoration is the same.

It takes between 20 and 25 business days to complete an embroidery project.

An expedited printing option is available at a cost of 20% of the invoice before taxes.

The maximum dimension for screen printing is 12” wide by 12” high. The maximum size may vary depending on the product to be decorated.

We have plenty of options to make your project shine. We have 3D embroidery options, tone-on-tone, and we can even make badges.

Please refer to our screen printing web page for more details.

We can embroider up to 15 different thread colors.

We use the Isacord color chart for our embroidery projects.

The only set-up fee for embroidery is the die. An embroidery matrix is a digital file we create from your design to guide the embroidery machine. We transform it into a series of precise instructions, such as stitch direction and fill type, to faithfully reproduce your image on fabric.

The cost of an embroidery die is 60$ and we keep them on file indefinitely. So you won’t have to pay for it again in the future if you have the exact same design embroidered.

The price of embroidery depends on the number of stitches in the design, not the number of colors. A denser design with more details to embroider and a larger surface to fill will cost more.

We always advise our customers to reduce the size of the embroidery and the number of locations in order to lower the cost of an embroidery project.

Certain surcharges may apply depending on the situation. For example:

An unconventional printing location (sleeve, pocket or other specific placement) will require additional handling in order to print.

Embroidery is the most durable printing method, as the threads are sewn directly into the fabric. It is more resistant to frequent washing and wear.

The minimum order quantity for DTF transfer is 12 units. You can have several different designs and garments to reach this minimum.

It takes between 10 and 15 business days to complete a DTF transfer project.

An expedited printing option is available at a cost of 20% of the invoice before taxes.

The maximum dimension for DTF transfer is 12” wide by 14” high. The maximum dimension may vary depending on the product to be decorated.

We cannot print on seams, nor can we print on the outside of a piece. There must be a safety margin of 0.5” – 1” between the print and any edges or seams.

There is no color limit with DTF transfer. This printing method uses the CMYK color process to reproduce any color in the print.

The price of DTF transfer printing varies only according to the size of the print.

We always advise our customers to reduce the print size and the number of locations in order to lower the cost of a heat transfer project.

Certain surcharges may apply depending on the situation. For example:

An unconventional printing location (sleeve, pocket or other specific placement) will require additional handling in order to print.

Customers often tend to think that heat transfer is inferior to other printing methods. However, we work hard at Intik to dispel this myth! We use quality products and professional equipment to guarantee unsurpassed durability.

The minimum order quantity for vinyl is 12 units. You can have several different designs and garments to reach this minimum.

It takes between 10 and 15 business days to complete a vinyl project.

An expedited printing option is available at a cost of 20% of the invoice before taxes.

The maximum dimension for vinyl is 12” wide by 14” high. The maximum dimension may vary depending on the product to be decorated.

We cannot print on seams, nor can we print on the outside of a piece. There must be a safety margin of 0.5” – 1” between the print and any edges or seams.

Vinyl personalization is limited to one color per design. If your visual contains several colors, we recommend another technique such as screen printing, embroidery or DTF transfer for optimum results.

The price of vinyl printing varies only according to the size of the print.

We always advise our customers to reduce the print size and the number of locations in order to lower the cost of a heat transfer project.

Certain surcharges may apply depending on the situation. For example:

An unconventional printing location (sleeve, pocket or other specific placement) will require additional handling in order to print.

Customers often tend to think that vinyl is inferior to other printing methods. However, we work hard at Intik to dispel this myth! We use quality products and professional equipment to guarantee unsurpassed durability.

Yes. Vinyl is not recommended for very fine designs or designs with many small details, as thin lines or complex elements can be difficult to cut and transfer. For this type of visual, screen printing or DTF transfer is preferable.

PCNA (Polyconcept North America) is one of the largest suppliers of promotional products in North America. It offers a vast catalog of customizable products: apparel, accessories, office products, techno products and more.

No. The PCNA website serves only as a catalog for viewing products. You must place your order directly with us so that we can manage customization, production and delivery.

Each product has its own minimum order quantity, indicated on the product sheet on the PCNA website. We recommend that you check this information before contacting us.

Prices are displayed on each product sheet and vary according to quantity, type of personalization and options chosen. You can rely on the unit prices indicated on the site to get a general idea. A final quotation is always provided before the order is confirmed.

Depending on the product, we offer screen printing, embroidery, laser engraving, digital printing and thermal transfer. We’ll guide you to the best option for your project.

On average, production takes between 7 and 15 working days after artwork approval. Express production options are available for certain products.

Yes, but each product retains its own minimum quantity.

1. Browse the PCNA website and note the product(s) you are interested in.

2. Check minimum quantity and available options.

3. Contact us with the product number, quantity required and your logo.

4. We’ll send you a quote and a mock-up for approval.

It’s a program that lets anyone – businesses, designers, influencers, associations, clubs, artists, events, and more – sell their own personalized clothing or items via our web platform. We operate on the basis of pre-sales campaigns: your customers order in advance, we then produce the items and manage delivery.

Not at all! You pay nothing in advance. We don’t start production until your campaign is successful, so there’s no inventory to manage and no hidden costs. What’s more, the cost of managing your store and putting it online is already included in the production price. It’s simple, risk-free and makes life a whole lot easier!

Yes, that’s right! You are free to define the price at which you wish to sell your products. We simply provide you with the cost of production so you can calculate your margins and maximize your profits.

T-shirts, hoodies, caps, bags, promotional items and much more. We’ll guide you according to your target audience and budget.

We ship your orders anywhere in Canada, the United States and France, directly to your customers. You can also choose in-store pick-up for greater flexibility. For other regions of the world, we study each request to offer you the best possible option.

To launch your project, simply fill in the contact form at the bottom of the Sell with Intik page with a description of your idea and your objectives. We’ll get back to you as soon as possible with the best solutions to get your sales off to a flying start.

The maximum print size is 12” wide X 14” high, except for certain products where the print area does not allow it.

The ideal format is a vector file: .AI, .EPS or .PDF.

Also, you can send us a .PSD file with a transparent background at 300 DPI resolution, making sure to keep the layers.

If you have any doubts, simply send us your files and we’ll evaluate them for you.

Yes, we offer graphic design services to help you create custom designs for your projects. Please contact us for more details.

If your print files are of low quality, we also offer a computer graphics service to recreate your logo in vector or high-resolution format.

Use our price request form to get quick feedback.

Firstly, prices vary according to the type of garment chosen and its quality range.

Then we combine the total number of garments in your order and place you on a bulk discount tier for the price of the blank garment. We do the same for all different types of printing.

Example: You have 50 T-shirts to screen-print with a design on the front and back, and 25 caps with embroidery on the front.

• There are 75 garments in total, so for clothing, you’re on the 50 to 99 units tier.
• You have a total of 100 silk-screen prints, so you’re in the 100 to 199 units range for printing.
• You’ve got 25 embroideries to do, so we’ll put you on the 25 to 49 units tier for the price of the embroidery.

• 16 – 24
• 25 – 49
• 50 – 99
• 100 – 199
• 200 – 499
• 500 – 999
• 1000 – 4999
• 5000 +

If your project is under $1000, we require full payment to confirm your order.

If your project is over $1,000, a 50% deposit will be required upon confirmation and the balance will be due after production.

The fastest and most efficient method is an Interac transfer. Otherwise, we accept direct deposits and cheques.

We do not accept credit cards or cash.

We can ship your order anywhere in Canada for a fee. The cost varies according to the number of boxes, size and weight. The average price is about $15 per box.

You can pick up your order at our workshop located at:

2401 Avenue du Mont-Royal Est
Montréal, QC H2H 1L2

We’re open Monday to Friday, 9am to 5pm.

If we have made a printing error in relation to the visual of approval, we undertake to reprint the defective products, to offer a credit for a future order or, in certain cases, to issue a refund.

Any problems must be reported within 5 days of receipt, and items must be returned within 15 days.